{"id":3,"date":"2025-09-11T18:35:46","date_gmt":"2025-09-11T18:35:46","guid":{"rendered":"https:\/\/frankfieldproperties.co.uk\/?page_id=3"},"modified":"2025-09-16T09:14:05","modified_gmt":"2025-09-16T09:14:05","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/frankfieldproperties.co.uk\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e07a0 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"9e07a0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-558eb50d elementor-widget elementor-widget-text-editor\" data-id=\"558eb50d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"271\" data-end=\"340\"><strong data-start=\"271\" data-end=\"290\">Effective Date:<\/strong>\u00a0<br data-start=\"304\" data-end=\"307\" \/><strong data-start=\"307\" data-end=\"324\">Last Updated:<\/strong>\u00a0<\/p>\n<p data-start=\"342\" data-end=\"724\">Frank Field Properties (\u201cCompany,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website <strong data-start=\"580\" data-end=\"654\"><a class=\"decorated-link\" href=\"http:\/\/frankfieldproperties.co.uk\" target=\"_new\" rel=\"noopener\" data-start=\"582\" data-end=\"652\">http:\/\/frankfieldproperties.co.uk<\/a><\/strong> or engage with our property-related services in the United Kingdom.<\/p>\n<p data-start=\"726\" data-end=\"823\">By using our website and services, you agree to the practices described in this Privacy Policy.<\/p>\n<hr data-start=\"825\" data-end=\"828\" \/>\n<h2 data-start=\"830\" data-end=\"860\">1. Information We Collect<\/h2>\n<p data-start=\"862\" data-end=\"1033\"><strong data-start=\"862\" data-end=\"901\">a. Personal Information You Provide<\/strong><br data-start=\"901\" data-end=\"904\" \/>We may collect and process the following types of personal data when you contact us, submit forms, or engage with our services:<\/p>\n<ul data-start=\"1034\" data-end=\"1302\">\n<li data-start=\"1034\" data-end=\"1091\">\n<p data-start=\"1036\" data-end=\"1091\">Name, email address, phone number, and postal address<\/p>\n<\/li>\n<li data-start=\"1092\" data-end=\"1152\">\n<p data-start=\"1094\" data-end=\"1152\">Property details, ownership information, and preferences<\/p>\n<\/li>\n<li data-start=\"1153\" data-end=\"1214\">\n<p data-start=\"1155\" data-end=\"1214\">Financial details (if required for property transactions)<\/p>\n<\/li>\n<li data-start=\"1215\" data-end=\"1302\">\n<p data-start=\"1217\" data-end=\"1302\">Any other information you provide during inquiries, applications, or communications<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1304\" data-end=\"1399\"><strong data-start=\"1304\" data-end=\"1339\">b. Automatically Collected Data<\/strong><br data-start=\"1339\" data-end=\"1342\" \/>When you use our website, we may automatically collect:<\/p>\n<ul data-start=\"1400\" data-end=\"1608\">\n<li data-start=\"1400\" data-end=\"1437\">\n<p data-start=\"1402\" data-end=\"1437\">IP address and device identifiers<\/p>\n<\/li>\n<li data-start=\"1438\" data-end=\"1490\">\n<p data-start=\"1440\" data-end=\"1490\">Browser type, operating system, and access times<\/p>\n<\/li>\n<li data-start=\"1491\" data-end=\"1562\">\n<p data-start=\"1493\" data-end=\"1562\">Website usage data, including pages visited and navigation patterns<\/p>\n<\/li>\n<li data-start=\"1563\" data-end=\"1608\">\n<p data-start=\"1565\" data-end=\"1608\">Cookies and tracking data (see Section 4)<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1610\" data-end=\"1684\"><strong data-start=\"1610\" data-end=\"1647\">c. Information from Third Parties<\/strong><br data-start=\"1647\" data-end=\"1650\" \/>We may receive information from:<\/p>\n<ul data-start=\"1685\" data-end=\"1841\">\n<li data-start=\"1685\" data-end=\"1740\">\n<p data-start=\"1687\" data-end=\"1740\">Public property records and Land Registry databases<\/p>\n<\/li>\n<li data-start=\"1741\" data-end=\"1799\">\n<p data-start=\"1743\" data-end=\"1799\">Business partners, estate agents, or service providers<\/p>\n<\/li>\n<li data-start=\"1800\" data-end=\"1841\">\n<p data-start=\"1802\" data-end=\"1841\">Marketing and lead generation sources<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1843\" data-end=\"1846\" \/>\n<h2 data-start=\"1848\" data-end=\"1883\">2. How We Use Your Information<\/h2>\n<p data-start=\"1884\" data-end=\"1915\">We use your personal data to:<\/p>\n<ul data-start=\"1916\" data-end=\"2267\">\n<li data-start=\"1916\" data-end=\"1977\">\n<p data-start=\"1918\" data-end=\"1977\">Provide property-related services, valuations, and offers<\/p>\n<\/li>\n<li data-start=\"1978\" data-end=\"2047\">\n<p data-start=\"1980\" data-end=\"2047\">Communicate with you regarding inquiries or property transactions<\/p>\n<\/li>\n<li data-start=\"2048\" data-end=\"2098\">\n<p data-start=\"2050\" data-end=\"2098\">Process contracts, payments, and documentation<\/p>\n<\/li>\n<li data-start=\"2099\" data-end=\"2146\">\n<p data-start=\"2101\" data-end=\"2146\">Improve our website and customer experience<\/p>\n<\/li>\n<li data-start=\"2147\" data-end=\"2192\">\n<p data-start=\"2149\" data-end=\"2192\">Meet our legal and regulatory obligations<\/p>\n<\/li>\n<li data-start=\"2193\" data-end=\"2267\">\n<p data-start=\"2195\" data-end=\"2267\">Send relevant updates, offers, or marketing (where you have consented)<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2269\" data-end=\"2272\" \/>\n<h2 data-start=\"2274\" data-end=\"2308\">3. Legal Basis for Processing<\/h2>\n<p data-start=\"2309\" data-end=\"2385\">Under UK GDPR, we rely on the following lawful bases to process your data:<\/p>\n<ul data-start=\"2386\" data-end=\"2706\">\n<li data-start=\"2386\" data-end=\"2453\">\n<p data-start=\"2388\" data-end=\"2453\"><strong data-start=\"2388\" data-end=\"2413\">Contractual necessity<\/strong> \u2013 to provide the services you request<\/p>\n<\/li>\n<li data-start=\"2454\" data-end=\"2534\">\n<p data-start=\"2456\" data-end=\"2534\"><strong data-start=\"2456\" data-end=\"2467\">Consent<\/strong> \u2013 where you have opted-in to receive communications or marketing<\/p>\n<\/li>\n<li data-start=\"2535\" data-end=\"2632\">\n<p data-start=\"2537\" data-end=\"2632\"><strong data-start=\"2537\" data-end=\"2561\">Legitimate interests<\/strong> \u2013 to improve services, prevent fraud, and protect business interests<\/p>\n<\/li>\n<li data-start=\"2633\" data-end=\"2706\">\n<p data-start=\"2635\" data-end=\"2706\"><strong data-start=\"2635\" data-end=\"2655\">Legal obligation<\/strong> \u2013 to comply with applicable laws and regulations<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2708\" data-end=\"2711\" \/>\n<h2 data-start=\"2713\" data-end=\"2739\">4. Cookies &amp; Tracking<\/h2>\n<p data-start=\"2740\" data-end=\"2998\">Our website uses cookies and similar technologies to improve site performance, analyse traffic, and personalise user experience. You can manage or disable cookies in your browser settings. For more information, please see our [Cookie Policy] (if separate).<\/p>\n<hr data-start=\"3000\" data-end=\"3003\" \/>\n<h2 data-start=\"3005\" data-end=\"3030\">5. Sharing Your Data<\/h2>\n<p data-start=\"3031\" data-end=\"3105\">We will never sell your personal data. We may share your data only with:<\/p>\n<ul data-start=\"3106\" data-end=\"3394\">\n<li data-start=\"3106\" data-end=\"3186\">\n<p data-start=\"3108\" data-end=\"3186\"><strong data-start=\"3108\" data-end=\"3129\">Service providers<\/strong> (e.g., IT support, hosting, marketing, or contractors)<\/p>\n<\/li>\n<li data-start=\"3187\" data-end=\"3265\">\n<p data-start=\"3189\" data-end=\"3265\"><strong data-start=\"3189\" data-end=\"3214\">Professional partners<\/strong> (e.g., solicitors, mortgage advisors, surveyors)<\/p>\n<\/li>\n<li data-start=\"3266\" data-end=\"3319\">\n<p data-start=\"3268\" data-end=\"3319\"><strong data-start=\"3268\" data-end=\"3294\">Regulatory authorities<\/strong> where legally required<\/p>\n<\/li>\n<li data-start=\"3320\" data-end=\"3394\">\n<p data-start=\"3322\" data-end=\"3394\"><strong data-start=\"3322\" data-end=\"3344\">Business transfers<\/strong> in the event of a merger or sale of our company<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3396\" data-end=\"3399\" \/>\n<h2 data-start=\"3401\" data-end=\"3423\">6. Data Retention<\/h2>\n<p data-start=\"3424\" data-end=\"3606\">We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, and to comply with legal, accounting, or regulatory requirements.<\/p>\n<hr data-start=\"3608\" data-end=\"3611\" \/>\n<h2 data-start=\"3613\" data-end=\"3634\">7. Data Security<\/h2>\n<p data-start=\"3635\" data-end=\"3802\">We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.<\/p>\n<hr data-start=\"3804\" data-end=\"3807\" \/>\n<h2 data-start=\"3809\" data-end=\"3838\">8. Your Rights (UK GDPR)<\/h2>\n<p data-start=\"3839\" data-end=\"3882\">Under the UK GDPR, you have the right to:<\/p>\n<ul data-start=\"3883\" data-end=\"4336\">\n<li data-start=\"3883\" data-end=\"3929\">\n<p data-start=\"3885\" data-end=\"3929\">Access the personal data we hold about you<\/p>\n<\/li>\n<li data-start=\"3930\" data-end=\"3985\">\n<p data-start=\"3932\" data-end=\"3985\">Request correction of inaccurate or incomplete data<\/p>\n<\/li>\n<li data-start=\"3986\" data-end=\"4054\">\n<p data-start=\"3988\" data-end=\"4054\">Request deletion of your personal data (\u201cright to be forgotten\u201d)<\/p>\n<\/li>\n<li data-start=\"4055\" data-end=\"4116\">\n<p data-start=\"4057\" data-end=\"4116\">Object to or restrict processing in certain circumstances<\/p>\n<\/li>\n<li data-start=\"4117\" data-end=\"4189\">\n<p data-start=\"4119\" data-end=\"4189\">Request data portability (transfer of your data to another provider)<\/p>\n<\/li>\n<li data-start=\"4190\" data-end=\"4261\">\n<p data-start=\"4192\" data-end=\"4261\">Withdraw consent at any time (where processing is based on consent)<\/p>\n<\/li>\n<li data-start=\"4262\" data-end=\"4336\">\n<p data-start=\"4264\" data-end=\"4336\">Lodge a complaint with the <strong data-start=\"4291\" data-end=\"4334\">Information Commissioner\u2019s Office (ICO)<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"4338\" data-end=\"4400\">To exercise your rights, please contact us (see Section 10).<\/p>\n<hr data-start=\"4402\" data-end=\"4405\" \/>\n<h2 data-start=\"4407\" data-end=\"4433\">9. Children\u2019s Privacy<\/h2>\n<p data-start=\"4434\" data-end=\"4546\">Our services are intended for adults. We do not knowingly collect personal information from children under 18.<\/p>\n<hr data-start=\"4548\" data-end=\"4551\" \/>\n<h2 data-start=\"4553\" data-end=\"4572\">10. Contact Us<\/h2>\n<p data-start=\"4573\" data-end=\"4676\">If you have any questions about this Privacy Policy or how we handle your data, please contact us at:<\/p>\n<p data-start=\"4678\" data-end=\"4886\"><strong data-start=\"4678\" data-end=\"4704\">Frank Field Properties<\/strong><br data-start=\"4704\" data-end=\"4707\" \/>Website: <a class=\"decorated-link\" href=\"http:\/\/frankfieldproperties.co.uk\" target=\"_new\" rel=\"noopener\" data-start=\"4716\" data-end=\"4786\">http:\/\/frankfieldproperties.co.uk<\/a><br data-start=\"4786\" data-end=\"4789\" \/>Email:\u00a0<br data-start=\"4818\" data-end=\"4821\" \/>Phone:\u00a0<br data-start=\"4849\" data-end=\"4852\" \/>Address:\u00a0<\/p>\n<p data-start=\"4888\" data-end=\"5067\">If you are unsatisfied with our response, you have the right to lodge a complaint with the <strong data-start=\"4979\" data-end=\"5022\">Information Commissioner\u2019s Office (ICO)<\/strong>: <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"5024\" data-end=\"5064\">https:\/\/ico.org.uk<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date:\u00a0Last Updated:\u00a0 Frank Field Properties (\u201cCompany,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https:\/\/frankfieldproperties.co.uk or engage with our property-related services in the United Kingdom. By using our website and services, you agree to the practices described in this Privacy Policy. 1. Information We Collect a. Personal Information You ProvideWe may collect and process the following types of personal data when you contact us, submit forms, or engage with our services: Name, email address, phone number, and postal address Property details, ownership information, and preferences Financial details (if required for property transactions) Any other information you provide during inquiries, applications, or communications b. Automatically Collected DataWhen you use our website, we may automatically collect: IP address and device identifiers Browser type, operating system, and access times Website usage data, including pages visited and navigation patterns Cookies and tracking data (see Section 4) c. Information from Third PartiesWe may receive information from: Public property records and Land Registry databases Business partners, estate agents, or service providers Marketing and lead generation sources 2. How We Use Your Information We use your personal data to: Provide property-related services, valuations, and offers Communicate with you regarding inquiries or property transactions Process contracts, payments, and documentation Improve our website and customer experience Meet our legal and regulatory obligations Send relevant updates, offers, or marketing (where you have consented) 3. Legal Basis for Processing Under UK GDPR, we rely on the following lawful bases to process your data: Contractual necessity \u2013 to provide the services you request Consent \u2013 where you have opted-in to receive communications or marketing Legitimate interests \u2013 to improve services, prevent fraud, and protect business interests Legal obligation \u2013 to comply with applicable laws and regulations 4. Cookies &amp; Tracking Our website uses cookies and similar technologies to improve site performance, analyse traffic, and personalise user experience. You can manage or disable cookies in your browser settings. For more information, please see our [Cookie Policy] (if separate). 5. Sharing Your Data We will never sell your personal data. We may share your data only with: Service providers (e.g., IT support, hosting, marketing, or contractors) Professional partners (e.g., solicitors, mortgage advisors, surveyors) Regulatory authorities where legally required Business transfers in the event of a merger or sale of our company 6. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, and to comply with legal, accounting, or regulatory requirements. 7. Data Security We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. 8. Your Rights (UK GDPR) Under the UK GDPR, you have the right to: Access the personal data we hold about you Request correction of inaccurate or incomplete data Request deletion of your personal data (\u201cright to be forgotten\u201d) Object to or restrict processing in certain circumstances Request data portability (transfer of your data to another provider) Withdraw consent at any time (where processing is based on consent) Lodge a complaint with the Information Commissioner\u2019s Office (ICO) To exercise your rights, please contact us (see Section 10). 9. Children\u2019s Privacy Our services are intended for adults. We do not knowingly collect personal information from children under 18. 10. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at: Frank Field PropertiesWebsite: https:\/\/frankfieldproperties.co.ukEmail:\u00a0Phone:\u00a0Address:\u00a0 If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner\u2019s Office (ICO): https:\/\/ico.org.uk.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"brizy_media":[],"_links":{"self":[{"href":"https:\/\/frankfieldproperties.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/frankfieldproperties.co.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/frankfieldproperties.co.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/frankfieldproperties.co.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/frankfieldproperties.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":5,"href":"https:\/\/frankfieldproperties.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":8994,"href":"https:\/\/frankfieldproperties.co.uk\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/8994"}],"wp:attachment":[{"href":"https:\/\/frankfieldproperties.co.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}